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From100US$ /night
Check-in
25Jan2026Select date
Check-out
26Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

500 Queen Street, Auckland, New Zealand, 1010
-
Close to the city center
Great
8.3
8.7
/10
3.5
/5

Rooms overview

Mercure Auckland Queen Street has 96 individually furnished rooms with air conditioning, free WiFi, and laptop-friendly workspaces. Each room includes a wardrobe, safety deposit box, flat-screen TV, and a private bathroom with a walk-in shower. Some rooms feature a balcony or patio. Bed linen and tea/coffee makers are provided.

Dining options

The onsite restaurant, Lone Star, serves à la carte and continental breakfast. Happy hour is available at the bar. Nearby dining options include Orleans, Ostro, and quick-service express food spots.

Leisure & amenities

Guests have access to a 24-hour gym, dry cleaning/laundry services, and business facilities including fax and photocopying. Private parking is available onsite.

Location & transport

The hotel is on Queen Street, near Aotea Centre (0.5 km), SkyTower (1 km), and Spark Arena (2 km). It's 19 km from the nearest airport. Public transport options include nearby bus stops.

Services & safety

The 24-hour front desk staff speak English, French, Hindi, and Italian. Safety features include carbon monoxide detectors, fire extinguishers, smoke detectors, and a security system. Ironing services are available.

“This contemporary hotel sits right on Queen Street, putting you in the middle of Auckland's vibrant dining and entertainment scene. I noticed the rooms are individually furnished, offering a more personalized experience. With family-friendly amenities and workspaces, it strikes a balance for both leisure and business.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Superior King Room
2 persons
220 sq. feet 
1 King-size bed
Shower
Heating
Deluxe King Room
2 persons
220 sq. feet 
1 King-size bed
Shower
Heating
Standard King Room
2 persons
220 sq. feet 
1 King-size bed
Shower
Heating
Standard Queen Room Two Queen Beds
2 persons
220 sq. feet 
2 Double beds
Shower
Heating
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • No smoking on site
  • Free Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Air conditioning
  • Heating
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Mercure Auckland Queen Street, guests can delve into a delightful dining experience at Lone Star, a family-friendly steakhouse that accommodates various dietary preferences. The inviting atmosphere is perfect for unwinding after a day of exploration, offering a menu filled with hearty options and vibrant flavors.
Mercure Auckland Queen Street Restaurant photo

Lone Star

Steakhouse with vegetarian, vegan, gluten-free, and dairy-free options
Ambiance
A warm and welcoming setting, ideal for families and groups, providing a casual yet charming dining experience.
Key Offerings
Signature steaks, alongside a range of wholesome vegetarian and vegan dishes. Highlights include locally inspired sides and a selection of comforting desserts.
Reservation
Reservations are recommended.
Monday to Friday from 6:30 AM - 9:30 AM and 4:00 PM - 9:00 PM, Saturday from 7:30 AM - 10:30 AM and 4:00 PM - 9:00 PM, Sunday from 7:30 AM - 10:30 AM and 4:00 PM - 9:00 PM.

Location

500 Queen Street, Auckland, New Zealand, 1010
Map view
500 Queen Street, Auckland, New Zealand, 1010
Nearby
Auckland CentralNew Zealand
Queen Street
400 ft
Church
The Baptist Tabernacle
400 ft
Park
Myers Park
1100 ft
Church
Pitt Street Methodist Church
1500 ft
Restaurants
al's deli
100 ft
1 / 492 Queen Street Entrance on City road
Le Garde-manger
500 ft
466 Queen Street 466 Queen Street
Fujisan Japanese Restaurant
500 ft
474 Queen Street
Columbus Coffee
400 ft
100 Hospital Road Middlemore Hospital
Shoya Japanese Cuisine
400 ft
478 Queen Street Auckland CBD
Ah Ssak
900 ft
472 Queen Street
Ken Yakitori Bar K'rd
1100 ft
89 Karangahape Road Central Auckland
Between Cafe & Eatery
1100 ft
82 Karangahape Road
Gemmayze St
1000 ft
St Kevins Arcade
TAMA eatery & bar
600 ft
4 Upper Queen Street
Verona Cafe
800 ft
169 Karangahape Road Newton
Scullery
800 ft
166 Karangahape Road
Explore Auckland
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Auckland Art Gallery Toi o Tamaki
Auckland Art Gallery Toi o Tamaki
11 minutes' walk
Contemporary and historical art housed within a stunning heritage building. Free admission, guided tours available.
SkyTower
SkyTower
14 minutes' walk
Iconic landmark offering breathtaking views from 328 meters tall. Thrill-seekers can try the SkyJump.
Auckland War Memorial Museum
Auckland War Memorial Museum
25 minutes' walk
Impressive collections of art and history. Free admission for Auckland residents; guided tours enhance the experience.
Albert Park
Albert Park
12 minutes' walk
Beautiful gardens and historic trees perfect for a leisurely stroll or picnic, near the Auckland Art Gallery.
Mount Auckland Atuanui Walkway
8 minutes' walk
Scenic walking track for those seeking adventure. Offers stunning views; suitable for various fitness levels.
Yoga at Victoria Park
19 minutes' walk
Relaxing outdoor yoga classes amid greenery. Check local listings for schedules and bookings.
Myers Park
Myers Park
4 minutes' walk
Family-friendly park with playgrounds and walking paths. Ideal for a peaceful retreat from city life.
Fujisan Japanese Restaurant
Fujisan Japanese Restaurant
2 minutes' walk
Authentic Japanese cuisine with fresh sushi and ramen. Casual dining atmosphere; reservations recommended.
Le Garde-manger
Le Garde-manger
2 minutes' walk
Stylish bistro offering French-inspired dishes. Farm-to-table ingredients in a cozy setting; vegetarian options available.
Columbus Coffee
Columbus Coffee
2 minutes' walk
Inviting café perfect for coffee aficionados. Comfortable seating ideal for casual meetings or a quick bite.
Aotea Centre
Aotea Centre
10 minutes' walk
A leading venue for concerts, theater, and events. Hosts various performances; check the schedule for upcoming shows.
SKYCITY Auckland Convention Centre
SKYCITY Auckland Convention Centre
13 minutes' walk
Popular spot for business events and entertainment. Offers gaming and dining options, open to all ages.
Spark Arena
Spark Arena
25 minutes' walk
Multi-purpose arena hosting concerts and sports events. Check for family-friendly shows in advance.
Tips on navigating the city
City Centre
Auckland15 min  ·  4000 ft
Airports
Auckland Airport (AKL)31 min  ·  12.8 mi
Train
Train Station - Grafton16 min  ·  4300 ft
Train Station - Mt Eden16 min  ·  4300 ft
Bus
Bus stop2 min  ·  400 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Property information and rules
Check-in
from 14:00-23:59
Check-out
from 05:00-11:00
Guest Parking
Private parking is possible on site (reservation might be needed) at NZD 35 per day.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of NZD 35 per person per day. 
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Portuguese, Korean, Hindi, Tagalog / Filipino
Number of floors:
7
Number of rooms:
96
FAQs
About Mercure Auckland Queen Street
What is the check-in and check-out time at Mercure Auckland Queen Street?
Check-in is at 14:00 and check-out is at 11:00.
How far is Mercure Auckland Queen Street from Auckland Airport?
The hotel is located 19 km from Auckland Airport.
Is there parking available at Mercure Auckland Queen Street?
Private parking is available on-site for 35 NZD per day, and reservation is needed.
What dining options are available at Mercure Auckland Queen Street?
The onsite family restaurant, Lone Star, serves breakfast and features a happy hour.
What are the notable attractions close to Mercure Auckland Queen Street?
Nearby attractions include Aotea Square (600 m), Auckland Art Gallery (1 km), and Aotea Centre (1 km).
What kind of amenities can guests expect in the rooms at Mercure Auckland Queen Street?
Rooms include air conditioning, a flat-screen TV, a safety deposit box, and complimentary WiFi.
What languages are spoken at the front desk of Mercure Auckland Queen Street?
Staff at the front desk speak English, Mandarin, Spanish, and Hindi.
What type of fitness facilities are available at Mercure Auckland Queen Street?
The hotel offers a fitness centre for guests to use.
What is the distance from Mercure Auckland Queen Street to Hamilton Road Beach?
The hotel is situated 3 km from Hamilton Road Beach.
What breakfast options are offered at Mercure Auckland Queen Street?
Guests can enjoy a buffet, continental, or Full English/Irish breakfast for an additional charge of 35 NZD.

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